Consumer Goods and Services

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From leading restaurants to entertainment companies, we help consumer goods and services organizations respond to shifting customer behaviors and preferences.

Point of View

Transform and accelerate innovation to serve a changing customer.

We leverage innovation through modern, omnichannel customer experience, marketing technology, and operational excellence expertise. We believe in maximizing guest acquisition, sales, and profits by transforming digital customer experiences, improving speed to market and implementing the right technology.

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Challenges

What is your challenge today?

Explore the challenges that connect to your situation. We can work together to chart the best path forward for your specific organization and circumstance.

Companies embarking on merger, acquisition, or the introduction of new leadership into the C-suite often experience the collision of multiple priorities, goals and strategies.

Related Offerings:

  • Corporate Strategy
  • Program and Change Leadership
  • Analytics and Insights
  • Technology Strategy
  • Modern Data Architecture
  • Data Science, Artificial Intelligence, and Machine Learning
  • Governance and Compliance

You’re losing to competitors who have new features, innovation, and speed.

Related Offerings: 

  • Corporate Strategy 
  • Experience Design
  • Agile and DevOps Transformation
  • Analytics and Insight
  • Structured Innovation
  • Application Modernization

Timelines are lagging and your organization has started going around IT to get things done resulting in shadow IT and many disparate systems.

Related Offerings:

  • Agile and DevOps Transformation
  • Application Modernization
  • Modern Data Architecture
  • Product Development and Integration
  • Cloud and Infrastructure Modernization

Your customers are leaving or have low satisfaction scores with your product or service.

Related Offerings:

  • Analytics and Insights
  • Mobile Solutions
  • Web and Omnichannel Commerce
  • Experience Design

Your organization has many good ideas, but they take too long to deliver or are delivered with poor quality and struggle to be adopted.

Related Offerings:

  • Agile and DevOps Transformation
  • Application Modernization
  • Operational Excellence
  • Emerging Technologies
  • Cloud and Infrastructure Modernization

Data is siloed, incomplete, inconsistent, or not built in a way to support modern business needs and add value.

Related Offerings:

  • Modern Data Architecture
  • Governance and Compliance
  • Analytics and Insights
  • Data Science, Artificial Intelligence and Machine Learning

Your customers aren’t converting, user experience is fragmented, the site is slow, data isn’t giving you the right information, or it takes too long to add new functionality.

Related Offerings:

  • Customer and Marketing Strategy
  • Experience Design
  • Cloud and Infrastructure Modernization
  • Mobile Solutions
  • Modern Marketing Transformation 
  • Analytics and Insights

Ideas are plentiful but the inability to organize ideas, assess the viability, and quantify the strategic advantage results in missed opportunity.

Related Offerings:

  • Corporate Strategy
  • Structured Innovation
  • Analytics and Insights
  • Emerging Technologies
  • Technology Strategy
  • Data Science, Artificial Intelligence, and Machine Learning

Are you ready to work towards a better future?