Retail
Retailers across the globe must embrace digital transformation to thrive. We help companies innovate and apply an agile approach to test, learn, and leverage data.
Point of View
Leading the digital retain transformation at scale.
Today’s customers want fast, easy, and dynamically curated experiences from curiosity through rewarded loyalty—all while making the world a better place. We begin with the customer and then blend strategy and process with technology, data, and artificial intelligence to form simple and dynamic end-to-end solutions. Our approach is born of a broad and deep mastery of marketing, crafting meaningful customer experiences with some of the world’s best brands.
Challenges
What is your challenge today?
Explore the challenges that connect to your situation. We can work together to chart the best path forward for your specific organization and circumstance.
Technology is in place and used by various departments, but it isn’t useful across your organization because of siloes and lack of integration.
Related Offerings:
- Application Modernization
- Technology Strategy
- Cloud and Infrastructure Modernization
Your organization knows where it wants to go, but departments are unable to execute on the vision resulting in poor business outcomes and wasted effort.
Related Offerings:
- Corporate Strategy
- Program and Change Leadership
- Operational Excellence
- Structured Innovation
Data is siloed, incomplete, inconsistent, or not built in a way to support modern business needs and add value.
Related Offerings:
- Modern Data Architecture
- Analytics and Insight
- Data Science, Artificial Intelligence and Machine Learning
- Governance and Compliance
Customer data is siloed or incomplete leading to inefficient decisions negatively impacting the customer experience.
Related Offerings:
- MarTech and AdTech Enablement
- Data Science, Artificial Intelligence and Machine Learning
- Analytics and Insights
Strategy, marketing and technology departments are lagging behind the competition with their digital capabilities inhibiting their ability to meet customer needs.
Related Offerings:
- Technology Strategy
- MarTech and AdTech Enablement
Your customers are leaving or have low satisfaction scores with your product or service.
Related Offerings:
- Analytics and Insights
- Mobile Solutions
- Web and Omnichannel Commerce
- Experience Design
Your customers aren’t converting, user experience is fragmented, the site is slow, data isn’t giving you the right information, or it takes too long to add new functionality.
Related Offerings:
- Experience Design
- Cloud and Infrastructure Modernization
- Mobile Solutions
- Analytics and Insights